Safety & Suitability
The safety of everything we make at Jellycat is of the utmost importance to us. We take the greatest care possible to make sure you and your children stay safe with our toys.

Testing and Safety Certificates
Every toy we sell from jellycat.com is rigorously tested to international safety standards; they bear a CE mark as proof of their success. Accessories, homeware products, muslin cloths & swaddles are also all tested to the relevant international safety standards according to their product type. Certificates are available upon request, please do get in touch with us if you would like to see a copy.

Age Suitability
All of our toys are tested for any age suitability. This means that unless the toy carries a specific safety recommendation or suitability message, a Jellycat toy is safe for all ages- from birth to 100 years old (and beyond!)

Safety Information on jellycat.com
Every individual product page will have a product information tab. The first tab is a quirky fun description of the toy. The second tab entitled “Safety & Care” is where you will find all the safety information relevant to the particular toy and any recommendations. These recommendations will also be attached to the toy itself, on a hangtag, when it arrives with you. Please do keep this hangtag for future reference.

Questions, Queries and Concerns
Any questions, queries or concerns you may have about any Jellycat toy, please do get in touch with us.

Call us on 1-866-339-0606.

Email us at customerservice@jellycat.com.