Safety & Suitability

The safety of everything we make at Jellycat is of the utmost importance to us. We take the greatest care possible to make sure you and your children stay safe with our toys.

Testing
Every toy we sell from the USA is rigorously tested to the US Safety Standard (ASTM). All the animals, their friends and accessories too have all willingly participated in these tests and all bear the CE mark as proof of their success.

Age Suitability
All of our toys are tested for any age suitability. This means that unless the toy carries a specific safety recommendation or suitability message, a Jellycat toy is safe for all ages- from birth to 100 years old (and beyond!)

Safety Certificates
We hold the ASTM test certificate for every Jellycat toy you will find on jellycat.com. They are available upon request, please do get in touch with us if you would like to see a copy.

Questions, Queries and Concerns
Any questions, queries or concerns you may have about any Jellycat toy, please do get in touch with us.

Call us on 1-866-339-0606.

Email us at customerservice@jellycat.com.