The safety of everything we make at Jellycat is of the utmost importance to us. We take the greatest care possible to make sure you and your children stay safe with our toys.

Testing

Every toy we sell from jellycat.com is rigorously tested to international safety standards; they bear a CE mark as proof of their success. Accessories, homeware products, muslin cloths & swaddles are also all tested to the relevant international safety standards according to their product type. Certificates are available upon request, please do get in touch with us if you would like to see a copy.

Age Suitability

All of our toys are tested for any age suitability. This means that unless the toy carries a specific safety recommendation or suitability message, a Jellycat toy is safe for all ages- from birth to 100 years old (and beyond!)

Safety Certificates

We hold the ASTM test certificate for every Jellycat toy you will find on jellycat.com. They are available upon request, please do get in touch with us if you would like to see a copy.

Questions, Queries and Concerns

Any questions, queries or concerns you may have about any Jellycat toy, please do get in touch with us. Call us on 1-866-339-0606. Email us at customerservice@jellycat.com.